From 1st August 2025, NewmanFrancis are no longer involved with the Central West project.
For all queries, please contact The Guinness Partnership directly.
centralwestblock2@guinness.org.uk
NewmanFrancis Ltd
Shepherds Bush Housing Association (part of The Guinness Partnership) – SBHA/TGP has initiated a consultation period with leaseholders to discuss the future of Central West in Greenford. Shepherds Bush Housing Association has appointed NewmanFrancis to provide impartial mediation and community engagement services during this period.
NewmanFrancis Ltd has been appointed by SBHA/TGP to provide impartial independent advice and support to leaseholders during the consultation period regarding the proposals for the Central West building.
Our main roles are;
We will use a variety of ways to deliver our services. These include individual letters, notices, posters, phone calls, social media, newsletters, events, and regular updating of this webpage.
Residents are asked to direct all inquiries to NewmanFrancis by contacting us at:
0800 644 6040 (freephone) or email cw@newmanfrancis.org.
NewmanFrancis will be working in partnership with all parties to ensure we have the most up-to-date information regarding the project.
You can contact us on 0800 644 6040 (freephone) or email cw@newmanfrancis.org.
Alternatively, you can complete the contact form below:
In this section, you will find answers to the most commonly asked questions about this project. If you don’t find an answer here, then please contact NewmanFrancis. We will update the FAQs on a periodic basis.
November 2024 – Frequently Asked Questions
October 2024 – Frequently Asked Questions
November 2023 – Frequently Asked Questions
In this section, you will find a copy of all the newsletters and notices we issue to leaseholders.
April 2025 End of Contract Letter
5 September 2024 – Meeting & Agenda Notice
29 November 2023 – Meeting & Agenda Notice
In this section, you will find the surveys carried out with leaseholders.
September 2023 – Consultation Findings
August 2023 – Valuer Selection
July 2023 – Consultation presentation
In this section, we will signpost you to links and documents.
Remediation
2025-01-06 SBHA_TGP CLM Update Response_Jan6th2025
2024-10-07_SBHA_TGP_30/09_Debrief-Letter
2024-09-30_Central West – Remediation Presentation Slides
2024-09-25_CW-Consultation-Letter-v7[1]
2024-09-05_Central West – Update Letter
2024-08-27_Central West – Fire alarm and evacuation letter
2024-07-27 Central West – Essential Works Notice
2024-07-19_Resident Letter (CLM) – Central West Compartmentation works
2024-07-19_CLM Presentation held on 11 July 2024
2024-07-01_Central West – Resident Update Letter
Compensation
2025-12-05 CW-Residents_Feedback-to-TGP_SBHA_05DEC_Compensation-Letter_ Report
2024-10-02_Compensation-Update
Buyback/Remediation
2024-04-15_Central West – Ballot update
2024-03-08_Central West Landlord Offer
2024-02-12_Central West Update
2024-01-24_Central West Update
Regulatory Standards
Governance and Financial Viability Standard
Neighbourhood and Community Standard
Tenant Involvement and Empowerment Standard
Legislation
Social Housing (Regulation) Act 2023
Free legal advice to leaseholders – The Leasehold Advisory Service (LEASE)
Leasehold Reform, Housing and Urban Development Act 1993
Other
In this section, we will signpost you to links and documents involving the Sounding Board. The Sounding Board is open to all residents. If you want to join, have any questions, or require further clarification, please email us at cw@newmanfrancis.org
Sounding Board Meeting Dates – 2024
Minutes of the Sounding Board Meetings
2024-09-12_Accepted Minutes-of-Meeting
2024-08-15_Accepted Minutes-of-Meeting
2024-07-18_Accepted Minutes-of-Meeting
2024-07-03_Accepted Minutes-of-Meeting
2024-06-19_Accepted Minutes-of-Meeting
2024-06-06_Accepted Minutes-of-Meeting
Notes of the Meetings
2024-04-11_Accepted Notes-of-Meeting_SBHA-Shared
2024-04-02_Accepted_Notes-of-Meeting_SBHA-Shared
March 2024 – SBHA/TGP Management Meeting Preparations
2024-03-23_Sounding-Board_Information-Update
2024-03-21_CWSB-Attendees-Revised-Priority-Questions
Central West – Historic and Ongoing Issues Brief
Sounding Board Policies
Sounding Board Acceptable Behaviour Policy
Central West Sounding Board – Principles
Sounding Board Setup
Central West Sounding Board Information
Central West Sounding Board – Involvement Process
22 April 2024 – Sounding Board WhatsApp Group notice
2024-03-15_Sounding-Board_Information-Update