Project Involvement Update 

We would like to inform residents that the programmed works at Holdbrook Estate are due to be completed in May 2026.

As the works near completion, NewmanFrancis are no longer involved with Holdbrook Estate. Your housing provider, B3Living, will continue to oversee the ongoing works.

Should you have any questions or require further assistance, please contact B3Living via telephone on 01992 453 700 or by email at: holdbrook@b3living.org.uk

Holdbrook Estate

Since February 2026, NewmanFrancis Ltd have been working in partnership with B3Living and the Frankham Group, to provide dedicated Resident Liaison Services at Holdbrook Estate in Waltham Cross.

Our role is to support residents, ensure your voices are heard, and help create clear, open communication around building safety and related works.

Our Role at Holdbrook Estate

We act as an independent link between residents and B3Living. Our aim is to make communication straightforward, inclusive, and responsive to your needs.

We are here to:

  • Speak directly with residents on behalf of B3Living
  • Identify the best ways to keep you informed about building safety matters
  • Understand how you would like to be consulted on any upcoming building safety works
  • Ensure that any access, communication, or support needs are recognised so no one is excluded
  • Gather honest and impartial feedback about communication and engagement
  • Assist with arranging access for internal surveys within your home

Why This Matters

Building safety is a shared responsibility. Clear communication, meaningful consultation, and resident involvement are essential to ensuring that works are carried out smoothly and respectfully.

Your feedback helps shape how information is shared and how decisions are communicated.

Have Your Say

We want to better understand your expectations and preferences.

Please take a few minutes to complete our short questionnaire. Please fill out the form for your block only:

Holdbrook Estate, Waltham Cross – Resident Questionnaire – Fill out form 

Your input will help improve communication, consultation, and overall resident experience.

For more information

To access more information on Holdbrook, please visit the sections below:

Information and communications for Holdbrook Estate
Frequently Asked Questions

You can find out more information here:

 

Contact us

Please get in touch if you have any questions or would like more information relating to Holdbrook Estate.

NewmanFrancis LTD Contact Details: 

Additionally, you can contact us by emailing:

holdbrookestate@newmanfrancis.org 

Our offices are open Monday to Friday between the hours of 9:00am and 5:00pm

Main Office: 0208 536 1436

Freephone number: 0800 644 6040